Over the years, we’ve spent a lot of time helping teams simplify their workflows inside Milestone. One request we kept hearing—especially from those juggling intrusion systems and video—is: “Can’t I just manage everything in one place?”
Now you can!
The ORBNET Event Gateway is a lightweight software plugin that connects intrusion alarm panels to Milestone XProtect. It brings events and status updates directly into the Smart Client—and just as importantly, it can forward Milestone events out to a central ARC, using standard protocols like SIA DC-09 and Contact ID.
It’s built around one idea: total awareness from a single pane of glass.
Operators shouldn’t need to bounce between consoles to understand what’s going on. The second an alarm triggers—whether it’s a panic button, door sensor, or motion detector—it should appear in the same place they’re already working: Milestone.
With Event Gateway, every alarm becomes a native part of the VMS. You see real-time status updates. Zones change colour. Alarm Manager populates automatically. And cameras close to the event can trigger and display without delay.
It’s no longer “go find the panel” or “call someone to check”—you’re already looking at the answer.
The plugin works in both directions:
What makes Event Gateway a little different is its depth. With supported panels, we’re not just listening—we’re speaking too.
No more jumping over to a web UI or a keypad on the wall. It’s fast, intuitive, and reduces mistakes in critical moments.
Let’s keep it grounded with a few examples:
While we’ve focused on traditional intruder systems, it’s worth noting that Event Gateway isn’t limited to alarm panels alone. The framework is flexible enough to proxy or ingest events from almost any external device—whether it’s access control, environmental monitoring, or even custom hardware. If a system can output a digital event, chances are we can bring it into XProtect and make it visible to your operators. That makes the Gateway a future-ready tool for integrations that don’t fit the standard mould.
Alarm systems and video shouldn’t live in isolation. By connecting them properly—and making them visible through the tools teams already use—we reduce response times, stress, and confusion.
Event Gateway isn’t just a connector. It’s a step toward smarter, joined-up security, and one we think makes a real difference in control rooms of all sizes.
You can find out more at orbnetsys.com/EventGateway or drop us a line at purchase@orbnetsys.com if you want to talk through what’s possible.
Author: Justin Butterworth
Date: June 24th 2025
Original Article